- Amanda R.Verified BuyerReviewingDaily Essential CleanserI recommend this productSKIN TYPE CombinationAGE 35 - 44HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 1-3 monthsSKIN CONCERN AcneHOW OFTEN DO YOU USE THIS PRODUCT? DailyRated 5 out of 5 stars5 days agoMy new favorite cleanser!
I was using other medical grade skincare that caused my face to breakout horribly. I decided to switch to this line after reading many positive reviews and I’m so glad I did. My face has never looked better!! Highly recommend!
- MandieVerified BuyerReviewingDaily Hydration MoisturizerSKIN TYPE NormalAGE 35 - 44HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 6+ monthsSKIN CONCERN Fine Lines and Wrinkles, Dark Circles, Aging, Blackheads, Uneven Skin ToneHOW OFTEN DO YOU USE THIS PRODUCT? Twice a dayRated 3 out of 5 stars6 days agosizing
I agree with all the other reviewers about them constantly changing the packaging and how much product you are getting. It's a shame because I have been buying since the beginning and I am thinking about finding something different.
ASAN Skin4 minutes agoHi Mandie! The changes in packaging recently have had nothing do with the actual amount of product you are receiving. The size of the packaging was reduced as it was wasteful how much plastic was being used with the previous container, but the amount of product you receive inside the packaging, did not change. Over two years ago, we made a slight decrease in the amount of product contained in the moisturizer, from 2.1 oz to 1.96 oz. And when this occurred the price of this product dropped from $64 to $59. It has continued to stay that price since then. We have not raised prices on our products in years. We just recently lowered the cost of our number one selling serum by $26 which is now in a smaller bottle, but contains the exact same amount of product. The actual size of the packaging itself is not indicative of what it hold on the inside, similar to a box of cereal :) If there is anything else we can help you with, please feel free to reach out to help@anskinbeauty.com
- Yesenia C.Verified BuyerReviewingDaily Hydration MoisturizerI do not recommend this productSKIN TYPE CombinationAGE 35 - 44HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 6+ monthsHOW OFTEN DO YOU USE THIS PRODUCT? DailyRated 1 out of 5 stars1 month agoGreedy much?
I loved AN skincare products but I’m very disappointed in the significant decrease in size of at least this product but yet either the same price or more expensive as before and they don’t have a consistent response to customers about this. One customer service rep responded to a previous review about the same issue saying that they are just using less materials but it’s the same amount of product while another customer service rep admitted that they decreased in quantity but also cut the price down by $5. So which is it? Also, when you scroll through their products, everything “appears” to be 5 stars and perfectly rated until you click on the item then you can see the ratings. Very deceptive and has now become another company that’s just trying to make money by fooling its customers. I’m out.
ASAN Skin4 weeks agoHi Yesenia!
Two different responses were received, because there is two different scenarios to this particular product. If you have been around a while you will know that around two years ago we reformulated the Daily Hydration Moisturizer. When this switch was made the product amount did decrease by around .2 oz. It was at this time that the product cost decreased by $5. This explains one response you stated above.
We then, decreased the bottle size of that new Daily Hydration Moisturizer. Not the amount of product contained, but the bottle size itself. This explains the second reasoning you stated above.
So which is it? Technically, it is both. This can be a little confusing when scrolling responses, but we are always transparent. If you ever have any questions, please feel free to reach out to us at help@anskinbeauty.com Thank you! - MelissaVerified BuyerReviewingDaily Hydration MoisturizerSKIN TYPE NormalAGE 45 - 54HOW LONG HAVE YOU BEEN USING THIS PRODUCT? Less than a monthSKIN CONCERN AgingHOW OFTEN DO YOU USE THIS PRODUCT? DailyRated 3 out of 5 stars3 months agoToo small
Just ordered the moisturizer because i loved the face cleanser so much. Can’t believe this small dispenser is $60?? Seems incredibly high, I hope this stuff is goog.
- CHRISTINA D.Verified BuyerReviewingDaily Essential CleanserI recommend this productSKIN TYPE NormalAGE 25 - 34HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 6+ monthsSKIN CONCERN NoneHOW OFTEN DO YOU USE THIS PRODUCT? 3-4 times a weekRated 4 out of 5 stars4 months agoConstantly reducing size
I purchased this product back in October and received a regular size bottle of 6.7 ounces. Today you want to charge customers the exact same amount for a smaller bottle of 5.7 ounces. Please quit lying to customers and telling them that the product size is not changing
ASAN Skin4 months agoHi Christina! We had to make a temporary change to our cleanser back in late summer/fall, which was in a different container (squeeze bottle, 6.7 oz). This was a different formula than what we were selling prior to that/now. When we were able to get back our cleanser that we have now, it resumed its product amount of 5.07 oz. The 5.07 oz that it is now and was prior to the temporary change is the cleansers regular size. This was a bit confusing at the time, but we never intentionally lied about this. Customer's knew this was a temporary change and if you had our cleanser prior to that bottle you purchased in October, you would know that it contains the same amount of product. Thank you for reaching out with your concern and if you have any other questions or concerns, feel free to email us - help@anskinbeauty.com
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- Amanda R.Verified BuyerReviewingDaily Essential CleanserI recommend this productSKIN TYPE CombinationAGE 35 - 44HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 1-3 monthsSKIN CONCERN AcneHOW OFTEN DO YOU USE THIS PRODUCT? DailyRated 5 out of 5 stars5 days agoMy new favorite cleanser!
I was using other medical grade skincare that caused my face to breakout horribly. I decided to switch to this line after reading many positive reviews and I’m so glad I did. My face has never looked better!! Highly recommend!
- MandieVerified BuyerReviewingDaily Hydration MoisturizerSKIN TYPE NormalAGE 35 - 44HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 6+ monthsSKIN CONCERN Fine Lines and Wrinkles, Dark Circles, Aging, Blackheads, Uneven Skin ToneHOW OFTEN DO YOU USE THIS PRODUCT? Twice a dayRated 3 out of 5 stars6 days agosizing
I agree with all the other reviewers about them constantly changing the packaging and how much product you are getting. It's a shame because I have been buying since the beginning and I am thinking about finding something different.
ASAN Skin4 minutes agoHi Mandie! The changes in packaging recently have had nothing do with the actual amount of product you are receiving. The size of the packaging was reduced as it was wasteful how much plastic was being used with the previous container, but the amount of product you receive inside the packaging, did not change. Over two years ago, we made a slight decrease in the amount of product contained in the moisturizer, from 2.1 oz to 1.96 oz. And when this occurred the price of this product dropped from $64 to $59. It has continued to stay that price since then. We have not raised prices on our products in years. We just recently lowered the cost of our number one selling serum by $26 which is now in a smaller bottle, but contains the exact same amount of product. The actual size of the packaging itself is not indicative of what it hold on the inside, similar to a box of cereal :) If there is anything else we can help you with, please feel free to reach out to help@anskinbeauty.com
- Yesenia C.Verified BuyerReviewingDaily Hydration MoisturizerI do not recommend this productSKIN TYPE CombinationAGE 35 - 44HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 6+ monthsHOW OFTEN DO YOU USE THIS PRODUCT? DailyRated 1 out of 5 stars1 month agoGreedy much?
I loved AN skincare products but I’m very disappointed in the significant decrease in size of at least this product but yet either the same price or more expensive as before and they don’t have a consistent response to customers about this. One customer service rep responded to a previous review about the same issue saying that they are just using less materials but it’s the same amount of product while another customer service rep admitted that they decreased in quantity but also cut the price down by $5. So which is it? Also, when you scroll through their products, everything “appears” to be 5 stars and perfectly rated until you click on the item then you can see the ratings. Very deceptive and has now become another company that’s just trying to make money by fooling its customers. I’m out.
ASAN Skin4 weeks agoHi Yesenia!
Two different responses were received, because there is two different scenarios to this particular product. If you have been around a while you will know that around two years ago we reformulated the Daily Hydration Moisturizer. When this switch was made the product amount did decrease by around .2 oz. It was at this time that the product cost decreased by $5. This explains one response you stated above.
We then, decreased the bottle size of that new Daily Hydration Moisturizer. Not the amount of product contained, but the bottle size itself. This explains the second reasoning you stated above.
So which is it? Technically, it is both. This can be a little confusing when scrolling responses, but we are always transparent. If you ever have any questions, please feel free to reach out to us at help@anskinbeauty.com Thank you! - MelissaVerified BuyerReviewingDaily Hydration MoisturizerSKIN TYPE NormalAGE 45 - 54HOW LONG HAVE YOU BEEN USING THIS PRODUCT? Less than a monthSKIN CONCERN AgingHOW OFTEN DO YOU USE THIS PRODUCT? DailyRated 3 out of 5 stars3 months agoToo small
Just ordered the moisturizer because i loved the face cleanser so much. Can’t believe this small dispenser is $60?? Seems incredibly high, I hope this stuff is goog.
- CHRISTINA D.Verified BuyerReviewingDaily Essential CleanserI recommend this productSKIN TYPE NormalAGE 25 - 34HOW LONG HAVE YOU BEEN USING THIS PRODUCT? 6+ monthsSKIN CONCERN NoneHOW OFTEN DO YOU USE THIS PRODUCT? 3-4 times a weekRated 4 out of 5 stars4 months agoConstantly reducing size
I purchased this product back in October and received a regular size bottle of 6.7 ounces. Today you want to charge customers the exact same amount for a smaller bottle of 5.7 ounces. Please quit lying to customers and telling them that the product size is not changing
ASAN Skin4 months agoHi Christina! We had to make a temporary change to our cleanser back in late summer/fall, which was in a different container (squeeze bottle, 6.7 oz). This was a different formula than what we were selling prior to that/now. When we were able to get back our cleanser that we have now, it resumed its product amount of 5.07 oz. The 5.07 oz that it is now and was prior to the temporary change is the cleansers regular size. This was a bit confusing at the time, but we never intentionally lied about this. Customer's knew this was a temporary change and if you had our cleanser prior to that bottle you purchased in October, you would know that it contains the same amount of product. Thank you for reaching out with your concern and if you have any other questions or concerns, feel free to email us - help@anskinbeauty.com
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