Shipping + Returns


At A|N, we know you are so excited to receive your products and you don't want to wait forever for your package to arrive. It is our mission to deliver your products to you as fast as possible and as safely as possible! That's why we ship most everything in the continental United States via UPS Ground. There are some exceptions in which your package will be shipped via USPS Priority Mail. We do offer Next Business Day Air and 2 Day Business Air through UPS. Please keep in mind, UPS does not ship on the weekends and does not count the day that the package leaves our facility. For example, if you place an order on a Friday morning requesting 2 Day Business Air and the package leaves our warehouse the same day, your package will not arrive until the following Tuesday. Please contact us at if you have a question regarding shipping times prior to placing your order. 

Our packers will fulfill your orders as fast as we possibly can, usually within 1-2 business days (excluding holidays and sales; fulfillment may take several weeks with larger sales). You will receive notifications regarding your delivery status all along the way.

We're so excited to provide our medical grade and cruelty free formulas all over the world. We ship worldwide, and all international orders will be mailed out within 1-2 business days of ordering (excluding holidays and sales). Your order will likely be sent through UPS and international customers will pay a shipping fee. Please contact us if you have any questions regarding your international order. We are not responsible for additional duty fees or fees associated with shipping outside the continental US.

Accidents do happen, and although shipping is out of our hands once it leaves our warehouse, we will do whatever it takes to make sure you receive your package. If your package is damaged, stolen, or missing, please file a claim with UPS/USPS and contact our customer service team to resolve the matter.

Reach out to our customer service team at if you ever have questions or concerns. We are available Monday through Friday from 9am CST through 4pm CST. You can also reach us by phone at: 636-385-6203.



We are committed to providing quality products to our customers. While we hope that you are always satisfied with your A|N Skin & Beauty purchase, we realize there are special circumstances where you may need to return a product.  To see if your order is eligible for a return, please review the information below.

Please make sure to record your tracking number, because we cannot issue a refund/store credit until our office confirms receipt of the returned merchandise. Once we receive your return, we will send you your refund/store credit (minus original shipping) to you. Please note that refunds take 7-10 days to show up on most bank statements.



We are happy to exchange any merchandise that is defective, damaged in transit or unopened/unused only. If you will need to exchange your product, please review the information below.



If you receive an item that is broken or damaged, you may contact customer service within 14 days for a replacement. Items will not be replaced after 14 days. Please contact customer service at and we will respond with the appropriate return and/or exchange instructions.






A|N Skin & Beauty

Attn: Returns/Exchanges Dept.

113 W. Pitman Street, O’Fallon, MO 63366

Please contact customer service with any questions by email at